Looking for some inspiration on your job hunt?

We offer a variety of courses to help you explore different sectors, gain vocational qualifications and get work skills. Discover a range of classes led by supportive and friendly tutor. Find skills courses delivered online or in a venue near you.

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SWAP Introduction to Working with Animals

Are you interested in working with animals? Join this course to learn about a range of animal related jobs. You will consider positive and challenging aspects of the roles and ways into these careers. In addition, we will also be looking at basic care needs of pets such as dogs and cats. You will be working with your fellow learners to enhance your confidence and knowledge. There will be plenty of opportunity in the course to share your ideas.

Course Information

Dates:
Mon 12/02/2024 -
Wed 13/03/2024
Times:
9:30am - 11:30am
Duration:
8 sessions
Tutor:
Paula Hellal
Course code:
Q00013364
How you'll learn:
Online
Availability:
1 place remaining
Status:
In progress
Fee range
Free to £50.00

Professional Development: Coaching and Professional Development

This practical course aims to help you to establish a coaching relationship, initiate productive coaching conversations and to challenge people to identify goals and grow professionally and personally. You would need to coach a colleague or someone else who wishes to be coached, as this is a practical course covering key skills including: questioning, goal-setting collaboratively and encouraging personal and professional growth.

Course Information

Dates:
Thu 22/02/2024 -
Thu 28/03/2024
Times:
6:00pm - 8:00pm
Duration:
6 sessions
Tutor:
Rebecca Eliahoo Charles
Course code:
Q00012292
How you'll learn:
Online
Availability:
7 places remaining
Status:
Available
Fee range
Free to £44.40

Certificate in Principles of Customer Service (VRQ) Level 2

Become an example of excellent customer service in your role or organisation. Learn key work skills for customer service jobs in this training course. Customer service courses help you learn essential skills for employment as a customer service agent. They are also useful for a variety of other roles, such as hotel receptionist or hospitality assistant. Learn skills to work in retail, hospitality or a client-facing role in any other sector. Gain understanding of the principles of customer service for effective interactions with clients. This level 2 customer service training course builds on your existing understanding of customer service delivery. Learn how to nurture the relationships between enterprises and their customers. Develop your customer service skills to improve customer experience and satisfaction. Expand your toolkit for addressing customer complaints. Learn how to process, store, and document customer information safely.

Course Information

Dates:
Tue 27/02/2024 -
Fri 26/07/2024
Times:
9:30am - 2:30pm
Duration:
38 sessions
Tutor:
Suzanne Locke
Course code:
Q00013830
How you'll learn:
Online
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £362.00

Finding Bargains and Selling Stuff Online (Norfolk Multiply)

THIS IS A FREE 'MULTIPLY' COURSE FOR NORFOLK RESIDENTS ONLY. Please only apply for this course if you live in the County of Norfolk, UK. This course will provide students with the confidence to use the Internet independently for online buying and selling. You will be able to browse for goods and services on several websites, check stock availability and reserve items. You will learn how to set up a PayPal account and make purchases using this method. You will also learn the best platforms for selling your items, as well as how to market products for sale, write descriptions and take high quality photographs to promote your items.

Course Information

Dates:
Thu 07/03/2024 -
Fri 15/03/2024
Times:
10:00am - 1:00pm
Duration:
4 sessions
Tutor:
Chris George
Course code:
Q00013263
How you'll learn:
Online
Availability:
10+ places remaining
Status:
Available
Fee:
Free

SPƵվ Membership

For just £15 a year, you can:

  • Join our popular, award-winning weekly lecture series,
  • Access an archive of over 100 past lectures,
  • Get priority online and phone booking for autumn courses (England only),
  • Receive our Highway magazine and access back issues,
  • Attend our members’ annual conference.

Just add us to your basket to sign up today!

Membership Information

Duration:
12 months
Fee:
SPƵվ Membership

Award in Creative Craft (Textiles) Level 2

Combine your craft skills with key work skills in this textiles course. If you’re a whizz with threads, yarns, and fabrics, why not consider ways to earn a living from your creative skills? This is the perfect course to study if you enjoy handicrafts and would like to learn employability skills to help you get a job in craft-making. This textile crafts course has a business element to help you understand work options in this area. Textile design courses are also great if you’re returning to education after a long break, or want to develop a hobby.

Course Information

Dates:
Mon 11/03/2024 -
Fri 26/04/2024
Times:
10:00am - 3:00pm
Duration:
14 sessions
Location:
Abakhan (Liverpool)
44 Stafford Street
Liverpool
L3 8LX
Tutor:
Amanda Meaghan
Course code:
Q00013064
How you'll learn:
In venue
Availability:
0 places remaining
Status:
Fee range
Free to £225.00

Sewing for Business

Discover the art of precision and creativity in our Sewing for Business Course. Dive into the fundamentals of machine sewing, mastering essential techniques and garment construction. From threading the needle to embellishing, you'll gain hands-on experience and the confidence to bring your design ideas to life. In parallel, embark on a beginner business journey, learning the basics of entrepreneurship for a sewing venture. Explore market trends, pricing strategies, and customer engagement to turn your passion into a profitable enterprise. Join us for a learning experience that blends craftsmanship with entrepreneurial acumen, equipping you for success in the world of sewing and business.

Course Information

Dates:
Tue 16/04/2024 -
Tue 09/07/2024
Times:
10:00am - 4:00pm
Duration:
12 sessions
Location:
Abakhan (Liverpool)
44 Stafford Street
Liverpool
L3 8LX
Tutor:
Amanda Meaghan
Course code:
Q00013441
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £225.00

Sewing for Business

Discover the art of precision and creativity in our Sewing for Business Course. Dive into the fundamentals of machine sewing, mastering essential techniques and garment construction. From threading the needle to embellishing, you'll gain hands-on experience and the confidence to bring your design ideas to life. In parallel, embark on a beginner business journey, learning the basics of entrepreneurship for a sewing venture. Explore market trends, pricing strategies, and customer engagement to turn your passion into a profitable enterprise. Join us for a learning experience that blends craftsmanship with entrepreneurial acumen, equipping you for success in the world of sewing and business.

Course Information

Dates:
Thu 18/04/2024 -
Thu 11/07/2024
Times:
10:00am - 4:00pm
Duration:
12 sessions
Location:
Abakhan (Liverpool)
44 Stafford Street
Liverpool
L3 8LX
Tutor:
Amanda Meaghan
Course code:
Q00013442
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £225.00